Privacy Policy for MoiMoi
Privacy Policy for MoiMoi
Effective Date: November 18, 2024
At MoiMoi, accessible from moimoi.in, we value your privacy. This Privacy Policy document outlines the types of personal information we collect, how we use it, and the steps we take to safeguard your data. By using our website, you agree to the terms and conditions outlined in this Privacy Policy.
1. Information We Collect
We collect the following types of personal information when you visit our website, make a purchase, sign up for our newsletter, or contact us:
- Personal Identification Information: Name, email address, phone number, billing address, shipping address, payment information (e.g., credit card details), and any other details you provide to us.
- Usage Data: Information about how you access and use our website, such as IP address, browser type, device type, operating system, pages visited, and time spent on the site.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your user experience and collect information about how our website is used. This helps us improve our services and offer personalized recommendations.
2. How We Use Your Information
The personal information we collect is used for the following purposes:
- Order Processing and Delivery: To process your purchases, complete your transactions, and deliver your items.
- Customer Support: To provide assistance, answer inquiries, and resolve issues related to your orders.
- Marketing and Promotions: To send you promotional emails, special offers, and updates about our products and services (you can opt out of these communications at any time).
- Improvement of Services: To analyze how users interact with our website and improve its functionality, design, and overall user experience.
- Compliance and Legal Obligations: To comply with legal requirements and protect our legal rights.
3. Legal Basis for Processing (GDPR Compliance)
Under the General Data Protection Regulation (GDPR), we rely on the following legal bases for processing your personal data:
- Consent: We process personal data based on your consent, which you can withdraw at any time.
- Contractual Necessity: We process personal data to fulfill our contractual obligations, such as processing orders and delivering products.
- Legitimate Interests: We process personal data to improve our services and website, subject to your rights and interests.
- Legal Obligations: We may process personal data to comply with legal requirements, such as tax laws and fraud prevention.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your personal data with trusted third-party service providers who help us operate our business, such as:
- Payment Processors: To process payments securely (e.g., PayPal, Stripe, etc.).
- Shipping Companies: To deliver your orders (e.g., India Post, DTDC, etc.).
- Marketing and Analytics Providers: To analyze website traffic and send promotional content (e.g., Google Analytics, Mailchimp).
- Legal Authorities: If required by law, such as for fraud detection or compliance with a legal process.
These third parties are contractually obligated to keep your information confidential and only use it for the purposes outlined above.
5. Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. When no longer needed, we will securely delete or anonymize your data.
6. Your Rights
As a user, you have the following rights under the GDPR:
- Right to Access: You have the right to request a copy of your personal data.
- Right to Rectification: You can request corrections to any inaccurate or incomplete personal data.
- Right to Erasure: You can request that we delete your personal data under certain circumstances.
- Right to Restriction of Processing: You can request the restriction of processing your data under certain conditions.
- Right to Object: You can object to the processing of your personal data for marketing purposes.
- Right to Data Portability: You have the right to receive your personal data in a structured, commonly used format and transfer it to another data controller.
To exercise any of these rights, please contact us at contact@moimoi.in.
7. Security of Your Information
We take reasonable technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction. However, please be aware that no method of internet transmission or electronic storage is 100% secure.
8. International Transfers
If you are located outside of India, please be aware that your data may be transferred to and processed in India, where our servers are located. By using our services, you consent to the transfer of your personal data to India and other countries where we operate, which may have different data protection laws from your country.
9. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small data files that are stored on your device and allow us to recognize you when you return to our site. You can control cookies through your browser settings and opt-out of certain cookies, although this may affect your ability to use some features of the website.
10. Third-Party Links
Our website may contain links to third-party websites, including social media platforms or external services. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies before providing any personal information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your data.
12. Contact Us
If you have any questions, concerns, or requests regarding your personal data, please contact us:
- Business Name: MoiMoi
- Website: moimoi.in
- Email: contact@moimoi.in
- Address: MoiMoi Complex, Sector 3, Dwarka, Delhi 110078, India
Disclaimer: This Privacy Policy is intended as a general guide. Depending on your specific business operations and the jurisdictions in which you operate, additional clauses or legal reviews may be necessary. Always consult with a qualified legal professional to ensure full compliance with applicable data protection laws.